Returns & Exchanges

At Naboso Technology, Inc., we want you to be fully satisfied with your sensory performance products, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or product exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all sensory accessories and documentation are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Receive Refund or Exchange

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship your replacement within 5-7 business days.